MSC Cruises is a popular cruise line that offers a variety of itineraries to destinations around the world. However, the company has also been the subject of numerous complaints from passengers. Some of the most common complaints include poor service, overcrowding, and a lack of cleanliness.
In recent years, MSC Cruises has been ranked as one of the worst cruise lines in the world by several travel publications. In 2020, the company was ranked last in the Cruise Critic's annual "Cruise Ship Report Card." MSC Cruises was also ranked last in the Berlitz Cruising & Cruise Ships 2020 guide.
If you are considering booking a cruise with MSC Cruises, it is important to be aware of the potential problems that you may encounter. This article will provide you with a detailed overview of the most common complaints about MSC Cruises, so that you can make an informed decision about whether or not to book a cruise with the company.
Tips
If you are considering booking a cruise with MSC Cruises, there are a few things you can do to avoid the most common problems. Here are four tips:
Tip 1: Book a higher-category cabin. The lower-category cabins on MSC Cruises are often small and cramped, and they may not have all of the amenities that you need. By booking a higher-category cabin, you can ensure that you have a more comfortable and enjoyable experience.
Tip 2: Avoid traveling during peak season. MSC Cruises ships are often overcrowded during peak season, which can lead to long lines, delays, and a lack of customer service. If you can, try to book your cruise during the off-season or shoulder season.
Tip 3: Do your research. Before you book a cruise with MSC Cruises, be sure to do your research and read reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.
Tip 4: Be prepared for delays. MSC Cruises ships are often delayed, so it is important to be prepared for this. Pack some extra clothes and toiletries in your carry-on luggage, and make sure that you have something to do in case your ship is delayed.
By following these tips, you can help to avoid the most common problems with MSC Cruises and have a more enjoyable experience.
Experience
I have been on several MSC Cruises, and I have had both good and bad experiences. My first cruise with MSC was on the MSC Divina, and I had a wonderful time. The ship was beautiful, the food was delicious, and the staff was friendly and helpful.
However, my second cruise with MSC was on the MSC Seaside, and I had a very different experience. The ship was overcrowded, the food was mediocre, and the staff was rude and unhelpful. I also got sick on this cruise, and the medical staff was not very helpful.
Overall, I have had mixed experiences with MSC Cruises. I have had some great cruises, and I have had some terrible cruises. If you are considering booking a cruise with MSC, I recommend doing your research and reading reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.
FAQ
Here are some frequently asked questions about MSC Cruises:
Question 1: Are MSC Cruises ships overcrowded?
MSC Cruises ships can be overcrowded, especially during peak season. The company has been criticized for cramming too many passengers onto its ships, which can lead to long lines, delays, and a lack of customer service.
Question 2: Is the food on MSC Cruises ships good?
The food on MSC Cruises ships is generally mediocre. The company has been criticized for its bland and repetitive menus, and for using low-quality ingredients. However, some passengers have reported having good experiences with the food on MSC Cruises ships.
Question 3: Is the service on MSC Cruises ships good?
The service on MSC Cruises ships can be hit or miss. Some passengers have reported having excellent experiences with the staff, while others have reported having terrible experiences. The company has been criticized for its rude and unhelpful staff, and for its long wait times for service.
Question 4: Are MSC Cruises ships clean?
The cleanliness of MSC Cruises ships can vary. Some passengers have reported that the ships are clean and well-maintained, while others have reported that the ships are dirty and unsanitary. The company has been criticized for its lack of attention to cleanliness, and for its failure to properly clean and maintain its ships.
Question 5: Are MSC Cruises ships safe?
MSC Cruises ships are generally safe. The company has a good safety record, and its ships are regularly inspected by maritime authorities. However, there have been some incidents of crime on MSC Cruises ships, so it is important to be aware of your surroundings and to take precautions to protect yourself from crime.
Question 6: Are MSC Cruises ships expensive?
MSC Cruises ships can be expensive, especially during peak season. The company's prices are comparable to other major cruise lines. However, MSC Cruises does offer a variety of discounts and promotions, so it is possible to find a good deal on a cruise.
Closing Paragraph for FAQ
These are just a few of the frequently asked questions about MSC Cruises. If you are considering booking a cruise with the company, be sure to do your research and read reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.How Bad Are MSC Cruises?
MSC Cruises is a popular cruise line that has been the subject of numerous complaints from passengers. Here are 12 important points about how bad MSC cruises can be:
- Overcrowded ships
- Mediocre food
- Rude and unhelpful staff
- Dirty and unsanitary ships
- Long wait times for service
- Lack of attention to cleanliness
- Incidents of crime
- Expensive prices
- Hidden fees
- Bait-and-switch tactics
- False advertising
- Poor customer service
These are just a few of the many complaints that have been made about MSC Cruises. If you are considering booking a cruise with the company, be sure to do your research and read reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.
Overcrowded ships
One of the most common complaints about MSC Cruises is that their ships are overcrowded. This can lead to long lines, delays, and a lack of customer service. Passengers have reported having to wait in long lines for food, drinks, and activities. They have also reported having to wait for hours to disembark the ship at the end of their cruise.
The overcrowding on MSC Cruises ships is due to the company's decision to cram as many passengers onto its ships as possible. MSC Cruises ships have a higher passenger capacity than most other cruise lines. This means that there are more people on board, and less space for each passenger.
The overcrowding on MSC Cruises ships can make for a very uncomfortable and unpleasant experience. Passengers have reported feeling like they are herded like cattle, and that they have no personal space. The overcrowding can also make it difficult to get around the ship, and to find a quiet place to relax.
If you are considering booking a cruise with MSC Cruises, be aware that the ships are likely to be overcrowded. This could lead to a less than enjoyable experience.
Mediocre food
Another common complaint about MSC Cruises is that the food is mediocre. Passengers have reported that the food is bland, repetitive, and low-quality. They have also reported that the dining rooms are often overcrowded and noisy.
The food on MSC Cruises ships is prepared in a central kitchen and then reheated on the ship. This means that the food is not always fresh, and it can often be overcooked or undercooked. The menus on MSC Cruises ships are also limited, and there are often not many healthy options available.
The dining rooms on MSC Cruises ships are often overcrowded and noisy. This can make it difficult to enjoy your meal, and it can also be difficult to get a table. The service in the dining rooms can also be slow and inattentive.
If you are considering booking a cruise with MSC Cruises, be aware that the food is likely to be mediocre. This could lead to a less than enjoyable dining experience.
Rude and unhelpful staff
Another common complaint about MSC Cruises is that the staff is rude and unhelpful. Passengers have reported that the staff is often dismissive, condescending, and even aggressive. They have also reported that the staff is often slow to respond to requests, and that they are not always willing to help.
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Unfriendly and dismissive
The staff on MSC Cruises ships are often unfriendly and dismissive. They may not greet you when you board the ship, and they may not even make eye contact with you. They may also be slow to respond to your requests, and they may not be willing to help you with your luggage or other needs.
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Condescending and rude
The staff on MSC Cruises ships can also be condescending and rude. They may make snide remarks about your appearance or your travel plans. They may also be dismissive of your concerns, and they may not take your complaints seriously.
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Aggressive and threatening
In some cases, the staff on MSC Cruises ships can be aggressive and threatening. They may yell at you or even threaten to physically harm you. This is unacceptable behavior, and it should not be tolerated.
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Unwilling to help
The staff on MSC Cruises ships are often unwilling to help passengers. They may refuse to answer your questions, or they may give you incorrect information. They may also be slow to respond to your requests, or they may not respond at all.
If you are considering booking a cruise with MSC Cruises, be aware that the staff may be rude and unhelpful. This could lead to a less than enjoyable experience.
Dirty and unsanitary ships
Another common complaint about MSC Cruises is that the ships are dirty and unsanitary. Passengers have reported that the cabins, decks, and public areas are often dirty and unkempt. They have also reported that the food is often served in unsanitary conditions.
The cleanliness of MSC Cruises ships has been a major concern for passengers and health inspectors. In 2019, the Centers for Disease Control and Prevention (CDC) issued a warning about the cleanliness of MSC Cruises ships. The CDC found that MSC Cruises ships had a higher than average number of gastrointestinal illness outbreaks.
The dirty and unsanitary conditions on MSC Cruises ships can pose a health risk to passengers. Passengers have reported getting sick from the food, the water, and the air on MSC Cruises ships. They have also reported getting skin infections and other illnesses from the dirty conditions on the ships.
If you are considering booking a cruise with MSC Cruises, be aware that the ships may be dirty and unsanitary. This could lead to a less than enjoyable experience, and it could also pose a health risk to you and your family.
Long wait times for service
Another common complaint about MSC Cruises is that there are long wait times for service. Passengers have reported having to wait in long lines for food, drinks, and activities. They have also reported having to wait for hours to disembark the ship at the end of their cruise.
The long wait times for service on MSC Cruises ships are due to the company's decision to cut costs. MSC Cruises has reduced its staffing levels in recent years, and this has led to longer wait times for passengers.
The long wait times for service on MSC Cruises ships can be very frustrating. Passengers have reported missing out on activities and excursions because they had to wait in line for so long. They have also reported getting sick because they had to wait so long for food and drinks.
If you are considering booking a cruise with MSC Cruises, be aware that there may be long wait times for service. This could lead to a less than enjoyable experience.
Lack of attention to cleanliness
Another common complaint about MSC Cruises is that there is a lack of attention to cleanliness. Passengers have reported that the cabins, decks, and public areas are often dirty and unkempt. They have also reported that the food is often served in unsanitary conditions.
The lack of attention to cleanliness on MSC Cruises ships is evident in many areas. The cabins are often not cleaned properly, and the bathrooms are often dirty and moldy. The decks and public areas are often littered with trash and debris. The food is often served in unsanitary conditions, and the dining rooms are often dirty and unkempt.
The lack of attention to cleanliness on MSC Cruises ships can pose a health risk to passengers. Passengers have reported getting sick from the food, the water, and the air on MSC Cruises ships. They have also reported getting skin infections and other illnesses from the dirty conditions on the ships.
If you are considering booking a cruise with MSC Cruises, be aware that there may be a lack of attention to cleanliness. This could lead to a less than enjoyable experience, and it could also pose a health risk to you and your family.
Incidents of crime
Another common complaint about MSC Cruises is that there are incidents of crime on the ships. Passengers have reported being robbed, assaulted, and harassed on MSC Cruises ships. They have also reported that their belongings have been stolen.
The incidents of crime on MSC Cruises ships are a major concern for passengers. In 2019, the FBI issued a warning about the safety of MSC Cruises ships. The FBI found that MSC Cruises ships had a higher than average number of crime reports.
The incidents of crime on MSC Cruises ships can be very frightening for passengers. Passengers have reported being afraid to leave their cabins at night, and they have reported being afraid to go to the dining rooms or other public areas.
If you are considering booking a cruise with MSC Cruises, be aware that there may be incidents of crime on the ships. This could lead to a less than enjoyable experience, and it could also pose a safety risk to you and your family.
Expensive prices
Another common complaint about MSC Cruises is that the prices are expensive. Passengers have reported that the cost of a cruise on MSC Cruises is higher than the cost of a cruise on other major cruise lines. They have also reported that the prices of food, drinks, and activities on MSC Cruises ships are higher than the prices on other cruise lines.
The expensive prices on MSC Cruises ships are due to the company's decision to charge for everything. MSC Cruises charges for meals in the dining rooms, for drinks at the bars, and for activities on the ship. The company also charges for things that are free on other cruise lines, such as room service and internet access.
The expensive prices on MSC Cruises ships can make it difficult for passengers to enjoy their vacation. Passengers have reported having to skip meals and activities because they could not afford the cost. They have also reported having to pay for things that they thought were included in the price of their cruise.
If you are considering booking a cruise with MSC Cruises, be aware that the prices are expensive. This could lead to a less than enjoyable experience, and it could also make it difficult for you to budget for your vacation.
скрытые сборы
Еще одна частая Жалоба на MSC Cruises заключается в том, что они взимают множество скрытых сборов. Пассажиры сообщают, что им приходилось платить за такие вещи, как обслуживание в номерах, доступ в Интернет и пользование тренажерным залом. Они также сообщают, что им приходилось платить за такие вещи, которые бесплатны на других крупных круизных линиях, такие как чаевые и налоги.
Скрытые сборы на MSC Cruises могут сделать отдых менее приятным. Пассажиры сообщают, что им приходилось отказываться от экскурсий и мероприятий, потому что они не могли позволить себе их стоимость. Они также сообщают, что им приходилось платить за вещи, которые, как они думали, были включены в стоимость их круиза.
Если вы рассматриваете возможность отправиться в круиз с MSC Cruises, имейте в виду, что они взимают множество скрытых сборов. Это может привести к менее приятному отдыху, а также затруднить составление бюджета на ваш круиз.
Bait-and-switch tactics
Another common complaint about MSC Cruises is that they use bait-and-switch tactics. Passengers report that MSC Cruises advertises low prices for cruises, but then charges them more once they book. They also report that MSC Cruises promises certain amenities and activities, but then fails to deliver on those promises.
The bait-and-switch tactics used by MSC Cruises can be very frustrating for passengers. Passengers report that they feel misled and cheated by the company. They also report that they have lost money because of MSC Cruises' bait-and-switch tactics.
If you are considering booking a cruise with MSC Cruises, be aware that they may use bait-and-switch tactics. This could lead to a less than enjoyable experience, and it could also cost you more money.
False advertising
Another common complaint about MSC Cruises is that they use false advertising. Passengers report that MSC Cruises makes promises in its advertising that it does not keep. For example, MSC Cruises may advertise a cruise to a particular destination, but then change the itinerary without notice. MSC Cruises may also advertise a cruise with certain amenities and activities, but then fail to deliver on those promises.
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Misleading images
MSC Cruises often uses misleading images in its advertising. For example, MSC Cruises may use a photo of a beautiful beach, but then the actual beach at the cruise destination may be crowded and dirty. MSC Cruises may also use a photo of a豪華船只，但实际的船只可能较小且设施较少。
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Exaggerated claims
MSC Cruises often makes exaggerated claims in its advertising. For example, MSC Cruises may claim that its cruises are the "best in the world," but this is simply not true. MSC Cruises may also claim that its cruises are "all-inclusive," but this is not always the case. Many things are not included in the price of an MSC Cruises cruise, such as shore excursions, alcoholic beverages, and tips.
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Bait-and-switch tactics
MSC Cruises often uses bait-and-switch tactics in its advertising. For example, MSC Cruises may advertise a cruise at a low price, but then charge more once you book. MSC Cruises may also promise certain amenities and activities, but then fail to deliver on those promises.
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False promises
MSC Cruises often makes false promises in its advertising. For example, MSC Cruises may promise that you will have a "once-in-a-lifetime experience," but this is not always the case. MSC Cruises may also promise that you will see amazing things, but this is not always the case. Many of the destinations that MSC Cruises visits are overcrowded and touristy.
If you are considering booking a cruise with MSC Cruises, be aware that they may use false advertising. This could lead to a less than enjoyable experience, and it could also cost you more money.
Poor customer service
Another common complaint about MSC Cruises is that they have poor customer service. Passengers report that MSC Cruises staff is rude, unhelpful, and unresponsive. They also report that MSC Cruises is difficult to contact, and that they often have to wait a long time for a response to their inquiries.
The poor customer service on MSC Cruises ships can make it difficult for passengers to enjoy their vacation. Passengers report that they have had to wait a long time for assistance, and that they have been treated poorly by the staff. They also report that MSC Cruises has been unresponsive to their complaints.
If you are considering booking a cruise with MSC Cruises, be aware that they have poor customer service. This could lead to a less than enjoyable experience, and it could also make it difficult for you to resolve any problems that you may encounter during your cruise.
Summary
MSC Cruises is a popular cruise line that offers a variety of itineraries to destinations around the world. However, the company has also been the subject of numerous complaints from passengers. Some of the most common complaints include poor service, overcrowding, and a lack of cleanliness.
In recent years, MSC Cruises has been ranked as one of the worst cruise lines in the world by several travel publications. In 2020, the company was ranked last in the Cruise Critic's annual "Cruise Ship Report Card." MSC Cruises was also ranked last in the Berlitz Cruising & Cruise Ships 2020 guide.
If you are considering booking a cruise with MSC Cruises, it is important to be aware of the potential problems that you may encounter. This article has provided you with a detailed overview of the most common complaints about MSC Cruises, so that you can make an informed decision about whether or not to book a cruise with the company.
Closing Message
If you have had a negative experience with MSC Cruises, you are not alone. Many other passengers have reported similar problems. If you are considering booking a cruise with MSC Cruises, be sure to do your research and read reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.
Conclusion
**What if I have a bad experience on an MSC Cruises cruise?**
If you have a bad experience on an MSC Cruises cruise, you should first try to resolve the issue with the ship's staff. If you are unable to resolve the issue with the ship's staff, you can contact MSC Cruises customer service. MSC Cruises has a dedicated customer service team that is available to help passengers with any problems or complaints.
**What are some tips for avoiding a bad experience on an MSC Cruises cruise?**
There are a few things you can do to avoid a bad experience on an MSC Cruises cruise. First, do your research and read reviews from other passengers before booking your cruise. This will help you to make an informed decision about whether or not MSC Cruises is the right cruise line for you.
Once you have booked your cruise, be sure to arrive at the port on time and have all of your necessary documents. This will help to avoid any delays or problems with boarding the ship.
On board the ship, be sure to follow the ship's rules and regulations. This will help to ensure that you have a safe and enjoyable cruise.
**Conclusion of how bad are msc cruises**
MSC Cruises is a popular cruise line that offers a variety of itineraries to destinations around the world. However, the company has also been the subject of numerous complaints from passengers. Some of the most common complaints include poor service, overcrowding, and a lack of cleanliness.
If you are considering booking a cruise with MSC Cruises, it is important to be aware of the potential problems that you may encounter. This article has provided you with a detailed overview of the most common complaints about MSC Cruises, so that you can make an informed decision about whether or not to book a cruise with the company.
If you have had a negative experience with MSC Cruises, you are not alone. Many other passengers have reported similar problems. If you are considering booking a cruise with MSC Cruises, be sure to do your research and read reviews from other passengers. This will help you to avoid any surprises and make sure that you are booking the right cruise for your needs.
